Privacy Policy

Privacy Policy - Rasav :

We well understand the importance of privacy of the information. So keeping this factor in mind Rasavsecure complete confidentiality ofyour details regarding ID, Password, payment transaction information etc. that you have shared with us.

Account Id/Password :

Whatever personal details like name, date of birth (DOB), e-mail address, residential address, business address, contact number etc. are recorded for registration purposes or to give your valuable feedback, contests, newsletters etc. All your details whether it is personal or non-personal will be confidential and kept secured because we are aware of all privacy methods like data encryption, message integrity, server authentication etc.

Payment Transaction Privacy :

Your payments on our website are processed by third party who has signed a non-disclosure agreement with us. Therefore,all your details regarding payment transaction also will be 100% secured with third party.

Web-Security :

Our site has rigid security that protect any misuse, information leak under our control, loss any data etc. Whenever you change and access your account information on our website, then your information is in our control we follow the strict security to protecting it against unauthorized access. Therefore, we have been using secure server so as to your information remainssecured.

Choice/Opt-Out :

Rasav Jewels offers theusers the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general by setting up an account.

Return & Refund policy :

If you receive any defective and damaged jewellery from us, then immediately drop a mail to Rasav at ecom@rasavjewels.com or Call us at +91 9829465386 (10:00 AM to 5:00 PM IST 5 working days) to our well experienced customer support department along with the details of defective order number, order name, tracking number etc. If you want to return our jewelry and want to refund the money by any reason, then Rasav offers you free 30 days return with 100% refund for all our Jewelry. In other words if you wish to return our jewelry and want the “money-back,” we give this facility too. Make sure that minimum charges would be involved and you can easily get the money-back within 14 days on jewelry. Kindly, note that we will not entertain to any request beyond 7 days..